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Política de envío

At Court Dreams, we are proud to offer Free Worldwide Shipping on all orders!

Because our Pickleball Advent Calendars are seasonal holiday items, every single order is managed with a fast and automated fulfillment process to ensure it arrives right on time for the holiday season.

Please review our shipping and dispatch timeline below so you are fully informed before placing your order.

1. Dispatch & Delivery Timeline

Because this is a seasonal advent calendar designed to be opened starting December 1st, we utilize a rapid fulfillment schedule from the moment you place your order to the day it arrives at your door:

  • Order Processing & Dispatch: Orders leave the warehouse within 24 hours with end-to-end tracking.

  • UK and EU Delivery: Typically takes 8–15 working days.

  • Rest of the World Delivery: Typically takes 7–12 working days.

  • Holiday Delivery Guarantee: To ensure your advent calendar arrives before December 1st, orders must be placed by November 24th. "We know exactly how this one works: a calendar that turns up on the third is not a late parcel, it's a ruined gift. If anything at our end threatens your delivery date, we email you before the order ships rather than after."

2. Order Processing & Modifications

  • Order Queue: Orders are received, processed, and packed for rapid dispatch daily.

  • Cancellations & Address Changes: Because orders enter our fulfillment and dispatch schedule within 24 hours, orders cannot be canceled once they have left the warehouse. If you need to update your shipping address, please contact us immediately at support@court-dreams.com. Address changes can only be honored before your item enters the final shipping phase.

3. Order Tracking

Once your calendar is dispatched from the warehouse (within 24 hours) and handed over to the courier, you will automatically receive an email containing your tracking number. This allows you to monitor the transit status of your package in real-time right up to final delivery.

4. Exceptional Delays & Customs

While most orders arrive strictly within their estimated window, rare logistics delays (such as peak holiday congestion, severe weather, or customs processing) may extend transit slightly. If your package experiences an unexpected delay beyond our standard timeline, please contact our support team at support@court-dreams.com, and we will be happy to assist you in tracking down your shipment. Note: Depending on your country's import regulations, local customs duties or import taxes may occasionally apply upon delivery and are the responsibility of the recipient.

5. Contact Us

If you have any questions regarding your order status or shipping details, please reach out to us at: Email: support@court-dreams.com